Last updated: July 26, 2026
Kisaan2Ghar ("we," "us," or "our") operates a farm-to-home grocery delivery app connecting verified local farms directly with buyers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and related services.
1. Information We Collect
We may collect the following types of information:
- Account information: Full name, email address, and password (stored securely via Firebase Authentication).
- Profile and preferences: Display name, optional analytics and crash-reporting preferences you set in the app.
- Usage data: App interactions, device type, operating system, and general usage patterns when you opt in to analytics.
- Order data: Orders, saved produce, and related activity linked to your account in Cloud Firestore.
- Diagnostic data: Anonymous crash logs and error reports if you enable crash reporting (e.g., Firebase Crashlytics).
2. How We Use Your Information
We use collected information to:
- Create and manage your account and authenticate you securely.
- Provide farm & produce browsing and grocery orders.
- Improve app performance, reliability, and user experience.
- Respond to support requests and communicate important service updates.
- Comply with legal obligations and enforce our Terms of Service.
3. Firebase and Third-Party Services
Kisaan2Ghar uses Google Firebase services, including Firebase Authentication, Cloud Firestore, and optionally Firebase Analytics and Crashlytics. Data processed by Firebase is subject to Google's Firebase Privacy Policy and applicable Google terms. We do not sell your personal information to third parties.
4. Data Retention
We retain your account and profile data while your account is active. When you delete your account through the app, we delete your authentication record and associated profile data in our database, subject to reasonable backup and legal retention requirements.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for optional analytics and crash reporting in Profile settings.
- Request a copy of data we hold about you.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at msarchitect732@gmail.com.
6. Security
We implement industry-standard technical and organizational measures, including encrypted connections (HTTPS/TLS) and secure authentication through Firebase, to protect your data. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
7. Children's Privacy
Kisaan2Ghar is not intended for users under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
8. International Users
Your information may be processed in countries where our service providers operate. By using Kisaan2Ghar, you consent to such transfer where permitted by applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions, contact:
Kisaan2Ghar Support
Email: msarchitect732@gmail.com